View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 0000835 | T99X171.00 SKB Eagle | SW Issue | public | 2020-05-11 09:09 | 2020-09-28 12:11 |
| Reporter | Assigned To | (SW) Kerwin Chen | Due Date | ||
| Priority | urgent | Severity | s2-severe | Reproducibility | have not tried |
| Status | closed | Resolution | fixed | ||
| Summary | 0000835: [common] when upgrade new FW, it can't see UI for downloading | ||||
| Description | hi kerwin as we talked with you, a latest OSD Patch happen a side effect which don't see UI for downloading. 1. OSD driver update 0001-OSD-driver-update-20200427-1-2-OTT-8989.patch 0002-OSD-driver-update-20200426-2-2-OTT-8989.patch as I understanding it, this patch is related to a screen clipped issue during watching a contents in live channel and VOD . please give a test result about a screen issue with using new patch from AML and check whether if you see UI for downloading. Thanks. | ||||
| Tags | No tags attached. | ||||
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Hi Jason, We have testes Upgrade UI, there is no black screen issue in this version. The test image r114x is upload to URL as below https://drive.google.com/open?id=1vdUDD-63doK6-iMKZ-5etNvzudHnCzO9 |
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Hi kerwin. this image also was applied new patch for a screen clipped issue? or you only omitted a problemed OSD Patch? Do I test for a screen clipped issue with this FW? Did you heard a result from AML during a weekend ? Thanks |
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Hi Jason, Yes, patch of "screen clipped" is included. Jingyu has tested this version during weekend. he didn't see "screen clipped" happened. |
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hi kerwin we verify it via v17.513.14 FW. So it is closed. Thanks. |
| Date Modified | Username | Field | Change |
|---|---|---|---|
| 2020-05-11 09:09 |
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New Issue | |
| 2020-05-11 09:09 |
|
Status | new => assigned |
| 2020-05-11 09:09 |
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Assigned To | => (SW) Kerwin Chen |
| 2020-05-11 09:09 |
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Issue Monitored: (ALTech) SY Yoon | |
| 2020-05-11 09:09 |
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Issue Monitored: (ALTech) Juyoung Park | |
| 2020-05-11 09:10 |
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Issue Monitored: (ALTech) Jason Park | |
| 2020-05-11 09:51 | (SW) Kerwin Chen | Note Added: 0003566 | |
| 2020-05-11 10:07 |
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Note Added: 0003567 | |
| 2020-05-11 10:42 | (SW) Kerwin Chen | Note Added: 0003568 | |
| 2020-06-02 16:49 |
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Note Added: 0003637 | |
| 2020-06-02 16:49 |
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Status | assigned => resolved |
| 2020-06-02 16:49 |
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Resolution | open => fixed |
| 2020-09-28 12:11 |
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Status | resolved => closed |
